ServiceNow

ServiceNow

$1250

CIS - IT Service Management (ITSM)

This module covers IT Service Management processes, best practices, and configuration on the ServiceNow platform. It's focused on managing IT services efficiently.

 57     92
ServiceNow

ServiceNow

$1250

CIS - Customer Service Management (CSM)

This module is dedicated to managing customer service processes using ServiceNow's CSM application. It covers managing customer interactions and service requests.

 65     88
ServiceNow

ServiceNow

$1250

CIS - Human Resources (HR) Service Delivery

This certification focuses on using ServiceNow to streamline HR processes, including HR case management, employee onboarding, and other HR service delivery functions.

 49     76
ServiceNow

ServiceNow

$1250

CIS - Security Incident Response

This module deals with incident response and security operations using the ServiceNow Security Operations application. It covers handling and responding to security incidents.

 52     80
ServiceNow

ServiceNow

$1250

CIS - Service Mapping

This certification is about mapping and understanding the relationships between components of an organization's infrastructure and applications.

 62     94
ServiceNow

ServiceNow

$1250

CIS - Event Management

This module covers event management using ServiceNow to proactively detect issues and minimize service downtime.

 58     90
ServiceNow

ServiceNow

$1250

CIS - Discovery

This course is focused on discovering and mapping the components and infrastructure of an organization, which is essential for asset and configuration management.

 50     72
ServiceNow

ServiceNow

$1250

CIS - Platform Application Development

This is a broader certification covering application development on the ServiceNow platform, including building custom applications and automations.

 61     86
ServiceNow

ServiceNow

$1250

CIS - Field Service Management

Field Service Management involves managing tasks, work orders, and teams in the field. The certification covers these aspects.

 53     82